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Return Policy

WHAT'S YOUR RETURN AND EXCHANGE POLICY?

RETURNING A PRODUCT

Urban Chains is very easy with returns or exchanges, no questions asked. We accept returns provided that the item is undamaged, it has to be in its original condition. Return costs are not provided. Also, the return must be made within 14 days after receiving the item. After we receive the product you will get a full refund. 

Customers are responsible for all shipping costs when returning. Our customer service team is always here to help you with your concerns. Send us an email at urbanchainshop@gmail.com or shoot us a DM here and we will get back to you within 24 hours.